Delivery Information

Delivery Country	Shipping Carrier	Delivery Time	Shipping Costs (incl. VAT)	Island surcharge (incl. VAT)
Germany	GLS Standard	ca. 1-3 Working Days	3,95 €	10,00 €
Germany	DHL Standard	ca. 1-3 Working Days*	4,95 €
Austria, Denmark, Belgium, Netherland, Luxemburg, France	GLS Standard	ca. 2-4 Working Days	4,95 €	10,00 €
Italy	DHL Weltpaket	ca. 3-5 Working Days	6,95 €
Italy	GLS Standard	ca. 2-5 Working Days	7,95 €	10,00 €
Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom	DHL Weltpaket	ca. 3-6 Working Days	6,95 €
Switzerland: Please order directly at our partner	www.leschi.ch

* DHL also delivers on Saturdays.

Orders placed on weekdays before 10 a.m. leave our warehouse on the same day.

Examples:
If you order on Wednesday at 9.45 a.m., choose the GLS standard delivery within Germany, you can expect a delivery on Thursday, Friday or Monday
If you order on Friday at 3.30 p.m., choose DHL standard delivery within Germany, you can expect a delivery on Tuesday, Wednesday or Thursday

As soon as we have transferred the goods to our shipping partner, we will send you an email with the tracking number. This allows you to follow the animal’s trail at any time.

All delivery times are based on the information provided by our shipping partner.